Privacy policy

Privacy Policy

Last updated: July 11, 2025

This Privacy Policy describes how peachhoney.co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. See below for more details:

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you and perform analytics to optimize user experience.

  • Source of collection: collected automatically using cookies, log files, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor, Shopify.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card number), email address, and phone number.

  • Purpose of collection: to provide products or services, process payments, ship orders, provide invoices and confirmations, communicate with you, and screen for potential fraud.

  • Source of collection: collected directly from you.

  • Disclosure for a business purpose: shared with Shopify and trusted fulfillment or payment partners.

Customer support information

  • Examples of Personal Information collected: name, email, and any details you share when reaching out.

  • Purpose of collection: to provide product and technical support.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: used internally or with service partners to resolve issues.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or to otherwise protect our rights.

Using Personal Information

We use your Personal Information to:

  • Provide and fulfill products and services

  • Process payments

  • Ship and fulfill orders

  • Communicate with you

  • Provide updates, offers, and promotions (based on your preferences)

Image & Content Use

All product images, branding, logos, and content displayed on the Site are the intellectual property of Peach Honey. No images or content from this site may be copied, downloaded, distributed, or reused without written permission.

Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent

  • The performance of the contract between you and the Site

  • Compliance with our legal obligations

  • To protect your vital interests

  • For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase it. For more information, see the ‘Your rights’ section below.

Automated Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making.
We do not engage in automated decision-making that has a legal or significant effect using customer data.

Shopify uses limited automated decision-making for fraud prevention, including:

  • Temporary denylist of IP addresses associated with failed transactions (short-term)

  • Temporary denylist of payment methods tied to those IPs (short-term)

Your Rights

If you are a resident of the EEA or California, you have the right to:

  • Access the personal information we hold about you

  • Request correction, updating, or deletion

  • Opt out of marketing communications

  • Request a copy of your personal data

To make any of these requests, please contact us at info@peachhoney.co.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at:

info@peachhoney.co
Peach Honey
424 South Cochran Avenue, Apt. 5
Los Angeles, CA 90036
United States

If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority or visit https://www.usa.gov/consumer-complaints.